Gellers Cellar, LLC
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Gellers Cellar, LLC
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About Us
Wine Club
Wisdom
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Terms and Conditions

Effective Date: 06 October 2025


1. General Information


By using our website or services, you agree to these Terms & Conditions. Please read them carefully.


2. Eligibility & Responsible Enjoyment


You must be 21 years of age or older to purchase wine or participate in any wine-related service. By placing an order, you confirm that you meet this requirement.


3. Orders & Payments


Orders are subject to availability and applicable laws.


Prices are in U.S. dollars and may change without notice.


Payment is required at purchase.


We may cancel or refuse orders due to errors or restrictions.


4. Shipping & Delivery


Wine ships only to states/localities where legal.


Adult signature (21+) required upon delivery.


We are not responsible for delays due to incorrect addresses, weather, or carrier issues.


5. Refunds & Returns


We generally cannot accept returns once wine ships.  If a product arrives damaged or spoiled, contact us within 7 days and we’ll work with you to make it right.


6. Educational & Event Services


Our educational sessions and tastings are for informational and entertainment purposes only. Preferences may vary by individual taste.


7. Intellectual Property


All text, images, and logos on this site are property of Gellers Cellar, LLC and may not be used without written consent.


8. Limitation of Liability


We strive for accuracy and quality but are not liable for damages resulting from use of our website, products, or services, except as required by law.


9. Privacy Policy


Your use of our website and services is governed by our Privacy Policy.


10. Changes to These Terms


We may update these Terms & Conditions periodically. Continued use of our website after updates means you accept the new terms.


11. Contact Us


If you have questions about these Terms & Conditions, please contact us at info@gellerscellar.com.

Return and Refund Policy

 

Effective Date: 06 October 2025


At Gellers Cellar, LLC, we take great care to ensure that every wine and product we offer meets our quality standards. Because wine is a perishable product, we generally cannot accept returns once an order has shipped.


1. Damaged or Defective Products


If your wine arrives damaged, corked, or otherwise defective, please contact us within 7 days of delivery at info@gellerscellar.com.

  • We may request photos or details of the issue for verification.
  • After reviewing your claim, we may offer a replacement or store credit at our discretion.
     

2. Incorrect Orders


If you receive the wrong product, please notify us within 7 days of receiving your shipment. We’ll arrange for the correct item to be sent or provide a credit for the purchase price.


3. Return Shipping


We generally do not require the return of damaged products, but if necessary, we will provide return instructions. Customers are responsible for safe repackaging of any items being returned.


4. Non-Returnable Items


We cannot accept returns for:

  • Opened or partially consumed bottles.
  • Products damaged due to improper storage after delivery.
  • Gift cards or promotional items.


5. Questions


If you have any questions about this policy or a specific order, please contact us at info@gellerscellar.com.

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Gellers Cellar, LLC

240-580-9463 (WINE)

Copyright © 2025 Gellers Cellar - All Rights Reserved.